Frequently Asked Questions

Personal Insurance > Salary Protection

• Q: Am I covered for recurring medical conditions suffered in the past?

  A:

  The policy does not cover pre-existing medical conditions occurring before you apply for this insurance but you would be covered for any new medical condition you might suffer.

  Also, the policy does not cover any Workers Compensation or statutory Transport Accident Compensation claims.

  back to top

• Q: Can I get paid sick leave during the 14-day excess period?

  A:

  Yes. You may use any accumulated sick leave entitlement during the 14 days excess period and then cease your sick leave payment after the excess period expires.

  You cannot receive both payments for sick leave and policy benefits at the same time.

  back to top

• Q: What if I am employed Permanent Part-time?

  A:

  You qualify for this insurance as long as you earn an annual minimum salary of $12,000 regardless of the number of hours you work in any one period.   

  back to top

• Q: When do my claim benefits start?

  A:

  The excess or waiting period for benefits to be paid is 14 days to eliminate minor  claims and keep premiums low.

  back to top

• Q: Can I claim the premium as a deduction on my tax return?

  A:

  Yes. Income Protection premiums are fully tax deductible under current legislation and policy claim benefits are assessable for income tax.

  back to top

• Q: Do I have to use all my sick leave or annual leave before I can claim?

  A:

  If you have accumulated sick leave or annual leave entitlement, you do not have to use either of these before claiming. However, you cannot receive both leave entitlement and claim benefits at the same time.

  back to top

• Q: What amount I can insure for?

  A:

  You may insure 100% of your salary, from one or more jobs, from a minimum amount of $1,000 per month or up to a maximum benefit of $5,000 per month each insured person.

  back to top

• Q: What if I return to work in a part-time capacity if I’m still partly disabled?

  A:

  If you return to work voluntarily on a part-time basis but you are still partially disabled, the policy will pay you the difference between your normal full-time earnings and your part-time earnings.

  back to top

• Q: What are the policy cover age limits?

  A:

  You must be under 55 years of age at the time of application. Once you have reached 60 years of age or have retired from earning a salary (whichever occurs first), your cover will cease.

  back to top

• Q: How long will benefits be paid by the policy?

  A:

  The maximum benefit period is 2 years, commencing after the 14 days exclusion period. If you are seeking a longer term benefit period we can offer you an alternative Income Protection policy - refer to our Lifestyle Protection section of this website.

  back to top

• Q: What are the policy exclusions?

  A:

  1.         War, or warlike activities, nuclear radiation, acts of terrorism

  2.         Intentional self inflicted injury, elective or cosmetic surgery

  3.         Childbirth, pregnancy or any complications arising from these

  4.         Mental or nervous disorders, stress, depression or anxiety

  5.         Participation in or training for any professional sport or any code of football

  6.         Air travel except as a passenger in a properly licensed aircraft

  7.         Participation in naval, military, or air force service or operations

  8.         Sexually transmitted disease, or AIDS disease or HIV infection

  9.         Criminal or illegal act committed by You

  10.       Influence of alcohol or an illegal drug beyond the prescribed legal limit

  back to top